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Terms and Conditions.

Tellitoit.ee’s Contract of Use

By registering as a user at www.tellitoit.ee you confirm that you have read these terms and conditions for the contract of use (henceforth Terms and Conditions) and agree to the Terms and Conditions and commit to performing the Terms and Conditions as follows:

 

  1. General Service Conditions
    1. These Terms and Conditions regulate the relationship between OÜ Telli Toit and its users in using the service offered at www.tellitoit.ee

    2. The services offered by Telli Toit OÜ depend largely on the availability of the services offered by third persons, in particular the availability and functionality of internet infrastructure as well as the functioning of the technology necessary for making bank transfers. As such, the readiness of Tellitoit.ee largely depends on third person services used by Tellitoit.ee.

    3. No additional fees other than payment for the ordered goods and their transport, or a contractual penalty for placing fake orders will be imposed on the Users of the Tellitoit.ee webpage. 

 

The Rights, Obligations and Liability of the User

  1. The Rights, Obligations and Liability of the User.
    1. The User commits to presenting only true personal data when registering as a user at www.tellitoit.ee, incl. registering using their real and complete name and using a valid email address and phone number. 
    2. The User commits to not using the www.tellitoit.ee website for illegal transaction(s) and/or fraud.
    3. If the User has placed an order, it cannot be cancelled and they are obligated to pay Tellitoit.ee for the complete presented order and its delivery even if the delivery cannot be made as the customer has entered an incorrect address and/or contact data. 

    4. The User that has placed an order is obligated to pay Tellitoit.ee for the complete presented order and its delivery even if the order is to be delivered outside the city and weather conditions make the road to the customer impassable with a vehicle. In that case, the customer may pick up the food at the closest location the road was/is passable to (furthermore, the delivery person will wait no more than 10 minutes after calling the customer) or the delivery person will transport the food back to the Caterer where the customer may pick up the food during the same day by presenting their name and order number. 

    5. The User commits to using the goods or services mediated by Telli Toit OÜ only to the extent prescribed by law. Provided the User makes a so-called fake order (or a so-called prank order), Telli Toit OÜ commits to using the stored data (registration data, IP address, etc.) to the extent permitted by law to determine the person who placed the fake order. It has been expressly stated that instances where goods and/or services are ordered with the intention of not paying for them are punishable by law. 
    6. If the food cannot be delivered to the customer due to reasons related to the customer, the User commits to paying contractual penalty to Telli Toit OÜ in an amount corresponding to the cost of the order and transport. E.g. if the customer does not come to the address stated in the order, does not open the door and/or does not answer the presented phone number.  

 

 

  1. The Rights, Obligations and Liability of Tellitoit.ee
    1. Telli Toit OÜ does not prepare food; it mediates and delivers food and, as such, is not responsible for the quality, quantity or other aspects of the food. 

    2. Telli Toit OÜ reserves the right to either with or without a term, either temporarily or permanently stop providing its service to all Users or individual user groups by completing the Users’ open orders. 

    3. The Caterers’ products and services indicated on the www.tellitoit.ee website do not mean that the offers are binding and must be available at all times. Offers become binding once the User has placed an order via the www.tellitoit.ee website.

    4. Telli Toit OÜ has no power over whether the Caterer processes the orders mediated via Tellitoit.ee or not. As such, Telli Toit OÜ can accept the orders placed by the User in the Caterer’s name only when Telli Toit OÜ has verified the availability of the order from the Caterer. Thus, the Contract can only be concluded once the timely delivery of the order has been verified, i.e. once the Caterer has confirmed the order. 

    5. Telli Toit OÜ or the Caterer will immediately inform the User if the Caterer notifies Telli Toit OÜ that the products selected by the User are not available and/or cannot be delivered on time. The contract will not be concluded. Telli Toit OÜ will immediately return the payment sum paid by the User for the order. 

    6. Telli Toit OÜ has the right to send personal commercial notices and other offers to the Users. The User has the right to refuse such notices. 

 

 

  1. Processing Personal Data
    1. Telli Toit OÜ has the right to process the data Telli Toit OÜ receives from the Users when they register as the users of the webpage www.tellitoit.ee and in the course of using the webpage or collected concerning the User by other means in the course of using the webpage (henceforth Personal Data) for the purposes and to the extent prescribed in the Terms and Conditions.

    2. The User allows Telli Toit OÜ to process the User’s Personal Data for the purposes and to the extent prescribed in these Terms and Conditions. The User has the right to revoke their consent at any time, demand that the processing of their Personal Data be ceased and that the collected Personal Data, as well as their user account, be deleted or closed. A revoked consent does not have retroactive effect. 

    3. Telli Toit OÜ collects and stores Personal Data electronically, extracting it in other formats, if necessary

    4. Telli Toit OÜ uses Personal Data to provide, develop and personalise its services. 

    5. Telli Toit OÜ has the right to personally use Personal Data or transfer it to third persons authorised by Telli Toit OÜ for cooperation purposes to guarantee the quality and availability of services, as well as to expand, improve and otherwise develop services.

 

 

  1. Amendment of the Terms and Conditions
    1. Telli Toit OÜ has the right to unilaterally amend and improve the Terms and Conditions at any time due to the development of the website and services and in the interest of their better and safer use. 

    2. Amendments or supplements to the Terms and Conditions will enter into force once the amendment or supplement is published on www.tellitoit.ee

    3. 3. The customer confirms that they accept the amendments and supplements of the Terms and Conditions by using the service after the amendments/supplements have entered into force. 

 

  1. Final Provisions
    1. The legal relationship between the User and Telli Toit OÜ arising from the use of the website will be subject to the legislation valid in the Republic of Estonia. 

    2. The User and Telli Toit OÜ will attempt to settle any disputes arising from the use of the website by means of negotiations. Provided the negotiations prove unsuccessful, the dispute will be settled in Harju Country Court. 

    3. The Terms and Conditions will enter into force once the User has accepted them and are valid between the User and Telli Toit OÜ during the validity of the legal relationship regulated by the Terms and Conditions. The User has the right to terminate the legal relationship regulated by the Terms and Conditions at any time by performing their obligations to Telli Toit OÜ. 

 

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